1:05 You'll be greeted by Z Bot, a chatbot that can answer many of your questions about Zendesk instantly. But i have a good progressed War Thunder PSN account that i only use on the PC. - I didn't bought this account, it was my primary game account created by me in 2016, - Yeah I didn't think that downloading windows 11 and changing my phone to new one was good idea but I didn't even think at that time that someone could log in in that time and change account password etc so I can't log in no more. 20112023 Gaijin Games Kft. All trademarks, logos and brand names are the property of their respective owners. i submitted said screen shots to them 36 hours ago..do i have to wait another 36 hours ? So I then purchased a few eagles to get me out of the negative zone but it still says I'm in the negative and must contact support. Click "Login". They don't give a if you have trouble (thought you would know that by now). Cheers and sorry for waiting! So Ive have a problem with my purchase of golden eagles not going through. . Zendesk Relate 2023. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Support working hours - General Discussion - War Thunder It is sufficient to create a single game account in War Thunder and login using that. Or check out our product announcements below. Privacy Policy. anyway i have written a gaijin support ticket to which they responded in about 5 hours from posting, that day we exchanged about 5 or so messages about different security questions proving the account is mine indeed. Posted March 7, 2015 Hello, does anyone know if Support (the place you submit tickets to) works weekends? I uploaded a lot of screenshots, server replay links and other proof and the only answer that came after that was 2 days later: (btw this is not quoted, I just summed the 2 lines up) "It's your problem ,sry. Hello, I submitted a ticket more than 36 hours ago now, and I was just wondering how long it often takes Gaijin to get back. 1 No views 1 minute ago In this video I will show you how to submit a ticket through Gaijin. Gaijin support response time? : r/Warthunder - Reddit Anyone submit a support ticket recently? - Gaijin.net Store, Gaijin you would need to send a support ticket in asking just follow this link - Gaijin Support 1 Like Gaijin support response time? 1. I was just coming on the subreddit to ask how long the average ticket response time is? Today I bought the MiG-23ML on steam (when I should have bought it on my xbox) and was lost when my Profile didn't renew. Valve Corporation. Zendesk: Customer Service Software & Sales CRM | Best in 2023 She could easily help me get back my account a week ago at least but no! I'm about to email gaijin support and see if they can help me remove the 2 step verification process from my account login. What the hell is wrong with Gaijin Support? How to Create a Support Ticket Form (Template + Best Practices) I've emailed them before but now I can't find a way to contact them via e-mail. Contacting Zendesk Customer Support - Zendesk help Apparently I have to find way to revoke that ban and contact someone else that can help me. I said everything important to her and she told me that it doesn't make sense and she threatens me to block my hacked account permanently. #WarThunder War Thunder : http://warthunder.com/en/registration?r=userinvite_2345292 . mate its gaijin. Do they take longer now, or should I resubmit my ticket? Archived post. This page was last edited on 15 August 2019, at 11:21. i got banned for moaning about bombers, everyhting else is fine. Average Gaijin support ticket time? : r/Warthunder - Reddit All trademarks, logos and brand names are the property of their respective owners. They will get to you in time. Customer Support - War Thunder Powered by Invision Community, Gaijin.net Store, Gaijin Market, Gaijin Merch Shop, Main Website, Forum, Live Problems & Advice. All trademarks are property of their respective owners in the US and other countries. https://wiki.warthunder.com/index.php?title=Two-step_authorization&oldid=29743, In the event that access to Authentication codes is lost, access to the linked account can only be restored by opening a ticket with. Powered by Discourse, best viewed with JavaScript enabled, Cant login to Crossout with Gaijin account. Please be patience, support read all tickets and answer them one by one. All trademarks are property of their respective owners in the US and other countries. YOUTUBE 970,000+ in the community ", Support has always been helpful for me, can you define the issue you're having here? She could easily help me get back my account a week ago at least but no! How to submit a support request There are several ways to submit a request to the support team: 1. Unlinking PSN-bound account - Page 32 - War Thunder Earlier i bought some golden eagles just to bust my way through the battle pass but I didnt realise that the prise went up as you bought the tiers. What's Gaijin's support email? Please be patient. 4. Click Login. Or, you can post on the official forums. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Gaijin support helppppp :: War Thunder Technical Problems/Advice How long does gaijin support usually take? : r/Warthunder - Reddit The first level of security of your Gaijin account is your login and password. New comments cannot be posted and votes cannot be cast. If you have technical or billing problems with any of our games, please contact customer support and our team will gladly help you. From what you say, your friend send ticket to support during weekend. YO___LO___HI, May 30 in Gaijin.net Store, Gaijin Market, Gaijin Merch Shop, Main Website, Forum, Live Problems & Advice. How to Open a Ticket on Gaijin - YouTube - " Do you have purchase history? 20112023 Gaijin Games Kft. #3. How to Write an Effective Support Ticket - Concensus Technologies This is a subreddit for War Thunder, a cross platform vehicular combat MMO developed by Gaijin Entertainment for Microsoft Windows, macOS, Linux, PlayStation 4, PlayStation 5, Xbox One and Xbox Series X|S. How to set up the Two-Step Authorization (Google Authenticator). Note: This is ONLY to be used to report spam, advertising, and problematic (harassment, fighting, or rude) posts. What is the average wait for a gaijin support ticket? The last time I had to contact support was almost 3 years ago now, and back then they responded within 6 hours. You are already in contact (from what you indicate) with Support. War Thunder. - I won't post e-mail chain because it has many private informations etc. For more information on the Google Authenticator service, refer to Google's official documentation. Reaching out to Forum mods on the Gaijin forums may help at least start inquiries of what's going on or give you more information to work with. In this video I use it to report several players during a Clan Wars Stream for quitting out. To redeem your Crossout Thug Starter Pack please visit the Gaijin.net Store and register or log into an existing account. like Gaijin it doesn't send anything to my phone, I had to install on pc (Chrome extension) which doesn't work. Two-step authorization - War Thunder Wiki Contacts For Legal inquiries, please contact legal@gaijin.net. I would call your card company and cancel the transaction. The Z Bot will provide you with links to relevant help or training materials or with step-by-step guidance. You can use that ". : r/Warthunder rextoooo What's Gaijin's support email? #3 Showing 1 - 3 of 3 comments Per page: 15 30 50 Zendesk Relate, our global customer experience event, showed us the future of intelligent CX. is there still have support team reading ticket? I created a ticket 11 days ago about my hacked account and I contacted support so they can help me get it back, but one gaijin support member answered named "Alina" Is she the only one person that can answer tickets? well, let me explain, i send a ticket to gaijin support 7 HOURS AGO and still no answer, well, does anybody have the same problem as me? Once you have created both accounts please follow my instructions. then they asked me about the 2fa phone number that was binded to the account by the people that took over it. account i can only acces thru steam & gaijin support reply time Will they Answer me anyday?, thanks, probably not ! They respond fairly quickly, atleast in a day or two. Normally taking several weeks to several months. Temporary changes in the workflow of our Customer Support. If you are already an owner of a Gaijin account and you have an access to it, then you have to log in on the Customer Support page using the 'Si Ive never seen that message before are you trying to connect using the standalone or the steam client? This will allow access the following services: How to set up the Two-Step Authorization (Google Authenticator). #1 Agni May 13 @ 11:07am Hellooooooooooo #2 KnightoftheAbyss May 13 @ 4:37pm Via the ticket you have written. Reddit, Inc. 2023. Gaijin Costumer Support Sucks :: War Thunder General Discussions I really want to be able to use the golden eagles that come with the packs before the sale ends. You did not get scammed. Espaol - Latinoamrica (Spanish - Latin America). All rights reserved. They are busy at this time with the sale etc. or just waiting because i think all of them very busy about the game that got review bomb? All rights reserved. i submitted a ticket, to which they asked for screen shots. 144719936 March 28, 2023, 8:30am #5. Maybe it really *is* on your end. Note: this should be any valid email address you have access to. Espaol - Latinoamrica (Spanish - Latin America). Gaijin Support? :: War Thunder - Steam Community The game is based around combined arms battles on air, land, and sea with vehicles from the Great War to today. Well it has been three days : (. They simply said, and I quote: Tough luck. They really and honestly DO NOT care AT ALL. Is it possible to get refund? - Gaijin.net Store, Gaijin Market, Gaijin I uploaded a lot of screenshots, server replay links and other proof and the only answer that came after that was 2 days later: (btw this is not quoted, I just summed the 2 lines up) "It's your problem ,sry . The Gaijin Support is not Responding at all, I made a request about me not getting a lot of research points in the past days. Archived post. Scan this QR code to download the app now. ~ Yes, I do - Everything is on my email, I sent everything needed to this support staff but apparently she knows better. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. still didn't get any answer. How to set up the Two-Step Authorization (Google Authenticator). Did the charge go through yet? During weekends support got very limited activity. Cant login to Crossout with Gaijin account There pretty forgiving about that, save the virtual receipt and they should refund them. Do they take longer now, or should I resubmit my ticket? New comments cannot be posted and votes cannot be cast. Edit2: Today 29-11-2022 Alina closed my ticket and told me that my hacked account has been blocked permamently because: "I broke ToS number 3.6. about selling account and etc" Which I didn't, why the hell would I want to sell my 6 year old account with many expensive things on it?! The Gaijin Support is not Responding at all. I sent a ticket about recovering a deleted account and I am unsure if it's just Gaijin being its usual self or some sort of problem but it's been 3 days since the . Id rather not say how many but I was a lot of money imo for a f2p game, they havent responded 3.5 days later and I have sent follow up replies asking for a response and with further clarification, any ideas as to why I may be being ignored? Gaijin Support thank you that is what I have heard just getting nervous my xp bonuses expire soon. one of my friends send ticket about account it 3 days now. Customer Support If you have any technical problems or account issues regarding War Thunder, please, contact our Customer Support team: support.gaijin.net Join us More than 50,000,000 gamers New Community More than 100,000 followers FACEBOOK More than 640,000 members INSTAGRAM Join the community! Gaijin Entertainment Each time I have contacted the support I got a response in less than 24hrs. I just want to know that what to do ? Riley2142 Jan 2 @ 8:09am. If you are playing mobile games Note: This is ONLY to be used to report spam, advertising, and problematic (harassment, fighting, or rude) posts. Note: This is ONLY to be used to report spam, advertising, and problematic (harassment, fighting, or rude) posts. standard reply usually and no help at all message a game master like blutkind if you want an answer hes a dude. I then refunded them through Microsoft and I've got my money back and everything but when I went on warthunder afterwards it said that I had a negative golden Eagle balance. By And most importantly, don't be a jerk. You will have to create 2 accounts. Espaol - Latinoamrica (Spanish - Latin America). All rights reserved. All trademarks are property of their respective owners in the US and other countries. Can't I manage to contact any other person that can understand my messages and help me? Anyone submit a support ticket recently? is there still have support team reading ticket? - Gaijin.net Store The Gaijin Support is not Responding at all - Steam Community It saves our engineers a lot of time going back and forth trying to get information from you. Launch War Thunder on your Xbox; Once in the hangar, click on your nickname in the top left to open the profile screen; In your profile, click the "E-mail bind" button which is positioned in the bottom left; Enter your email address in the window that opens. 20112023 Gaijin Games Kft. If you already have a Gaijin account, and you have access to it 2. Screaming here does nothing. New comments cannot be posted and votes cannot be cast. This is a subreddit for War Thunder, a cross platform vehicular combat MMO developed by Gaijin Entertainment for Microsoft Windows, macOS, Linux, PlayStation 4, PlayStation 5, Xbox One and Xbox Series X|S. The last time I had to contact support was almost 3 years ago now, and back then they responded within 6 hours. All rights reserved. Just be patient. I know it's probably a little backed up because of Christmas but, that is the same reason I want to get playing as the packs were a gift. Please read through this troubleshooting article if this applies to you. Archived post. Frankly, I think they took a page from World of Tanks playbook: Fired everybody and just said, "Screw it.
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